Welcome to the Pacific City Escrow, Inc. Website, available at www.pacificcityescrow.com (this “Website”). This Website is owned and operated by Pacific City Escrow, Inc. This statement discloses the privacy practices and notices (“Policy”) for the pacificcityescrow.com Website and describes how we collect, protect and use information we receive from visitors to our Website. Pacific City Escrow Inc., has prepared this Privacy Act Notice to comply with the Gramm-Leach-Bliley Act, Public Law 106-102 and to inform you regarding its collection, storage and use of information that you and others give it during the processing of your escrow transaction. The information in this Privacy Act Notice applies to Escrow Holder’s current and former clients.
Categories of Information Escrow Holder Collects. We collect nonpublic personal information about you from the following sources:
A. Information from you in letters and other communications as well as in escrow instructions and on forms including Statement of Identity, data collection regarding the financial status of the property or you and on other forms; and
B. Information directly from third parties including real estate sales agent brokers, mortgages companies and lenders, title companies, contractors, bookkeepers and accountants, attorneys, contractors, homeowners associations, insurance agents, federal, state or local tax or governmental authorities or from others who may give us information on forms or by other methods including but not limited to, telephone, e-mail, facsimile transmission.
Categories of Parties To Whom Escrow Holder Discloses. We may disclose nonpublic personal information about you to the following types of third parties:
A. Financial service providers such as title insurance and underwritten title companies, mortgage companies and lenders as well as insurance agents and companies associated with your escrow transaction.
B. Nonfinancial companies such as homeowners associations, attorneys, bookkeepers, and accountants, federal state or local tax or governmental authorities, real estate sales agents and brokers associated with your escrow transaction.
C. Service providers including contractors, structural pest control operator others rendering services to you or the real property or business that is the subject of this escrow transaction. We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law. Otherwise, we do not disclose personal or confidential information to anyone outside our company without your consent. We will adhere to the privacy policies and practices as described in this Privacy Act Notice. We restrict access to our personal and escrow file information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. Your information is stored in a secure place on a secure computer and in physical files. When we replace computers, we erase old disks or reformat them before disposal. When we dispose of old physical paper files, we have it shredded and recycled by a bonded security company.
THE INFORMATION WE COLLECT
There are two kinds of information web Websites can obtain about you: Anonymous Information: Anonymous Information is aggregate data that Websites use to administer their Websites. It may include such information as your browser type or your Internet Protocol (IP) address. Pacific City Escrow, Inc. may from time to time retain third parties to help us collect and aggregate Website customer information.
IP Addresses – An IP address is unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We use your IP address to help diagnose problems with our server, to administer our Website, to gather broad demographic information and also to help in identifying click fraud or identity fraud.
Personally Identifiable Information: Personally Identifiable Information is any information that personally identifies you, such as your name, email address or your telephone number. Sometimes this personal information is needed when you register to obtain a quote through pacificcityescrow.com, subscribe to our email newsletter, or when you contact us. We may ask you to provide us with personal information on a voluntary basis in certain areas of our Website. In particular, you may be asked to provide the following information:
Registration/Qualification Forms – When you complete a qualification form on this Website, you will need to provide personal and financial information such as your name, phone number, e-mail address, income and other financial information depending upon the service you are requesting a quote for. This information is then used by professionals who can provide these services to you. Your information is made available only after you click on the “Submit”, “apply” or similarly worded button typically located at the bottom of a website form. By submitting your information to Pacific City Escrow, Inc. you are giving us permission to contact you now and in the future. We may contact you directly via phone, e-mail or other communications, REGARDLESS OF YOUR STATUS ON THE DO NOT CALL LIST (DNC).
HOW WE USE COLLECTED INFORMATION
The information you share with us may be used in a few ways: Anonymous Information: Anonymous Information is used internally for Website administration, troubleshooting and to help improve the quality of the web pages. We may share such aggregated, non-personally identifiable information, such as demographics, with existing and prospective business partners and advertisers. We never connect aggregate information with Personally Identifiable Information, and none of the aggregate information we share will contain any information that identifies you individually.
Personally Identifiable Information: Personally Identifiable information collected by Pacific City Escrow, Inc. may be used for purposes including administration of the Website and direct communications with you. In all cases, however, we will use your information only as permitted
by law. We may also disclose Personally Identifiable Information if we are required to do so by law or we in good faith believe that such action is necessary to (a) comply with the law or with legal process; (b) protect and defend our rights and property; (c) protect against misuse or unauthorized use of the Website; or (d) protect the personal safety or property of our users or the public. Please note that we may not provide you with notice prior to disclosure in such cases.
If you receive email regarding an inquiry you have submitted via pacificcityescrow.com and you would like to opt-out of future emails follow the opt-out instructions included at the bottom of every email delivered on our behalf.
ACCESS AND CORRECTION
You have a right to know about the personal information that Pacific City Escrow, Inc. holds about you, including the right to correct, amend or delete the information that Pacific City Escrow, Inc. has on file if it is incorrect. If you wish to exercise these rights please contact us by email at firstname.lastname@example.org
This Website incorporates appropriate safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected. We have put in place reasonable precautions to protect information from loss, misuse and alteration, including database encryption. While we use Database encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. Our security and privacy policies are periodically reviewed and enhanced as required and only authorized individuals have access to the information you provide. Security of information communicated by or to us over the Internet is of utmost concern to us; however, no data transmission over the Internet can be guaranteed to be 100% secure. Please note that your email, like most, if not all, non-encrypted Internet communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider confidential. While we strive to protect your personal information Pacific City Escrow, Inc.. cannot ensure or warrant the security of any information you transmit to us or through our Website, and you do so at your own risk. Once we receive your transmission, we will use reasonable efforts to ensure its security on our internal systems. Depending on the nature of the inquiry, your communication may be discarded or archived. If you wish, you may contact us instead via telephone at the numbers provided throughout our Website.
DISCLOSURE OF CUSTOMER INFORMATION THROUGH BUSINESS
As we continue to develop our business, we may buy, merge or partner with other companies or businesses, and in so doing, acquire customer data. In such transactions, customer data may be among the transferred assets. Similarly, in the unlikely event that a portion or substantially all of Pacific City Escrow, Inc.’s assets are sold or transferred to a third party, customer information (including your email address) would likely be one of the transferred business assets.
OUR COMMITMENT TO CHILDREN’S PRIVACY
Protecting the privacy of children is very important to us. The Children’s Online Privacy and Protection Act of 1998 (“COPPA”) defines a “Child” as anyone under the age of 13. Pacific City Escrow, Inc.. strictly adheres to COPPA. For that reason, we do not collect or maintain information obtained through our Website from those we actually know are under 13, and no part of our Website is structured to attract anyone under 13.
This Website may provide links and/or ad banners to various web Websites or sponsors, for your convenience, that we do not control. When you click on one of these links, you will be transferred out of our Website and connected to the Website of the organization or company
CONSENT AND MODIFICATIONS TO PRIVACY STATEMENT
This Website is controlled, operated and administered entirely within the United States. By using this Website, you signify your agreement to the terms of this Policy. If you do not agree with this Policy, please do not disclose any personal information through this Website. This Policy and the use of this Website are governed by California law. Any claim related to the Website or this policy shall be brought in a federal or state court in Orange County, Orange California within one year after the claim arises. Users of the Website consent to the jurisdiction and venue of such courts as the most convenient and appropriate for the resolution of disputes concerning this Policy. This Policy and the notices outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any third party.
Pacific City Escrow, Inc. may modify this Policy at any time, at its discretion, and modifications are effective upon being posted on this Website. You are responsible for reviewing this Policy periodically to ensure that you are aware of any changes to it. ACCOUNT REVISIONS, REVOKING AND DELETING PERSONAL INFORMATION We welcome your questions, comments and all feedback pertaining to your privacy or any other issue with regard to the pacificcityescrow.com Website.
At any time, you may revoke your consent, cease further use of your email address to send you updates, and direct us to delete the information you have supplied. Although it is not always possible to remove or modify information in the databases, we will make reasonable efforts to do so. To request removal of your information from the Pacific City Escrow, Inc. database send a request to email@example.com